Webinar
The IDB has been a key partner in the development of the global services sector in Latin America and the Caribbean. On the one hand, IDB’s programs and partnerships that have supported the sector’s rapid growth in the region will be highlighted, with a focus on targeted human capital development initiatives known as ‘finishing schools’. On the other hand, the role of ConnectAmericas will be underlined as the first social network for small and medium sized enterprises (SMEs) in the Americas, which includes a ‘Global Services’ networking community that promotes outsourcing and offshoring business opportunities and assesses trends and information for SMEs specialized in the ITO/BPO/KPO industry sectors in the region. Speaker and Moderator: Fabrizio Opertti, Division Chief, Trade and Investment Division, Inter-American Development Bank Speakers: “Finishing Schools” Business Case #1: Ximena Stawsky, Head of Andean Cluster & Demand Planning Latam, Merck Group Uruguay“Finishing Schools” Business Case #2: Manuel Gordo Juliá, CEO of Allied Global Guatemala Webinar
Artificial Intelligence and Virtual Reality technologies promise to harness today’s computing power to achieve scale, accuracy, and speed improvements at an exponential rate. There are efficiency and quality improvements to be made, but what are the trade-offs? On this panel, experts from cutting edge companies weigh in: What are the sectors in which these new technologies are currently being implemented and what are the challenges and opportunities that they are presenting? How can providers keep up with the computing advances (machine vision, speech recognition, natural language processing, machine learning) that may require substantial technology upgrades and replacements. How can we accelerate up-skilling of labor to keep up with rapid technology development? Evidently, as automated processes learn and adapt to change, so must Latin American and Caribbean service providers. Moderator: Vitaly Golomb, Investor & Global Startup Evangelist, HP Tech Ventures Speakers: Frank Casale, Founder & CEO, The Institute for Robotic Process Automation Dr. Carolina Cruz-Neira, Director of the Emerging Analytics Center, University of Arkansas at Little Rock Avinash Vashistha, Chairman and CEO of Tholons Inc. and Former Chairman and Country Managing Director- India of Accenture Services